Answer and respond to customer inquiries, and emails directed to the Shipping /Receiving Associate. Verify documents and reports. Execute housekeeping duties. Perform and execute functions relating to Finished Product preparation / packaging, and staging of outbound shipments.  Maintain stockroom in a systematic and orderly manner. Maintain and manage stockroom records, reports and inventories.  Receives, unpacks, inspects and stores incoming materials and supplies. Effectively use the ERP (Epicor) system for all Shipping, Receiving and Inventory control duties. Investigating and solving shipment problems and issues. Collaborate with accounting, operations, sales, and product development personnel.  Perform other functions outside of Shipping/Receiving as directed